Warranty Terms for Excavators 

Parts Warranty: All excavators come with a 12-month parts warranty. During this period, if any part fails due to manufacturing defects, it will be replaced at no cost to the customer. 

Parts and Labour Warranty: For a full 12 months from the date of purchase, parts and labour are covered if the machine is returned to the place of purchase. The customer is responsible for the return shipping costs, but all repairs will be completed free of charge. 

Customer Assistance Requirement: In the event of an issue, customers are required to assist Affordable Machinery in determining the root cause. This may involve providing detailed information, videos, photos, or examples of the issue. This cooperation is essential to ensure that the correct warranty parts are provided, and that the manufacturer’s advice and approval are obtained to maintain the warranty. 

Warranty Exclusions: The warranty does not cover maintenance items, wear components, or consumables such as filters, spark plugs, oils, fuel, cutting edges, bucket teeth, tires, pins, bushings, and tracks. Additionally, the warranty will not cover damages resulting from improper maintenance or use, the use of non-recommended fluids, oils, or coolants, accidental damage, or acts of nature. 

Maintenance and Usage Reminder:  

While warranties provide protection, the longevity and performance of the equipment heavily depend on proper maintenance, adherence to operational guidelines, and responsible usage. 

Consumer Rights: These warranty terms are supplementary to the consumer rights under Australian consumer law and do not replace or limit them in any way. Consumers are entitled to their rights independent of these warranty terms. 

Please note that responsible usage and adherence to the manufacturer’s guidelines are crucial for ensuring the longevity of your equipment and minimizing the need for repairs. Proper maintenance is key to making the most of your investment.